METRO Magazine Logo
MenuMENU
SearchSEARCH

METRO Names 2024 Innovative Solutions Award Winners

Now in its 10th year, the Innovative Solutions Awards honors bus and rail operations and their supplier partners who have implemented initiatives that helped them increase safety, improve customer satisfaction, and more.

METRO Names 2024 Innovative Solutions Award Winners

Beginning in 2023, Kansas’ Lawrence Transit set out to tangibly improve the rider experience.

Photo: Lawrence Transit

1 min to read


METRO Magazine is announcing the winners of its 2024 Innovative Solutions Award, which will be featured online, beginning August 8 and every Thursday after in August, as well as in the Fall 2024 issue.

Now in its 10th year, the Innovative Solutions Awards honors bus and rail operations and their supplier partners who have implemented initiatives that helped them save money, run more efficiently, streamline operations, increase safety, improve customer satisfaction, increase ridership, and more.

Ad Loading...

Due to reduced ridership from the COVID-19 pandemic, FAST recognized a need to reimagine its services while maintaining effective cost management.

Photo: FAST

A Look at 2024's Winners

This year’s award winners are heavily focused on improving the passenger experience, including more seamless mobility options, improved safety, better ticketing and trip planning capabilities, and much more.

This year’s winners are:

METRO’s staff would like to thank everyone who applied, congratulations again goes to all our winners, and don’t forget to tune in online and in print to find out more about their stories.

More Technology

Ray Melleady and industry leaders on Capitol Hill
Managementby Alex RomanAugust 24, 2026

The Business Voice Behind Public Transportation

As chair of APTA’s Business Members Board of Governors, Ray Melleady explains how more than 850 business members are partnering with transit agencies to advance funding, innovation, and industry-wide collaboration.

Read More →
People Movement: John Walsh
Managementby Staff and News ReportsAugust 21, 2026

People Movement: ABC Names John Walsh as Chief Commercial Officer

In this edition, METRO also covers recent appointments and announcements at the DART, STV, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
King County Metro Puts Paratransit Access on the Map
Paratransitby Alex RomanAugust 19, 2026

King County Metro Makes ADA Paratransit Easier to Navigate

METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.

Read More →
Ad Loading...
The group shot at TransPro's TransDash Summit
Managementby Staff and News ReportsAugust 18, 2026

TransDASH Summit Focuses on Measuring What Matters in Transit

Transit agencies unveil a national performance platform designed to benchmark customer experience, safety, community value, and other outcomes.

Read More →
The Future Hits the Road
Technologyby Alex RomanAugust 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technologyby Staff and News ReportsAugust 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An Amtrak Cascades Airo Trainset at a station.
Railby Alex RomanAugust 14, 2026

FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak

Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.

Read More →
Finding the Right Balance: Optimizing Transit Maintenance
ManagementAugust 14, 2026

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.

Read More →
AI Powers Bus Lane Enforcement
Technologyby Alex RomanAugust 12, 2026

LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement

The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.

Read More →
Ad Loading...
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →