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SEARCHNow in its 10th year, the Innovative Solutions Awards honors bus and rail operations and their supplier partners who have implemented initiatives that helped them increase safety, improve customer satisfaction, and more.
Beginning in 2023, Kansas’ Lawrence Transit set out to tangibly improve the rider experience.
Photo: Lawrence Transit
METRO Magazine is announcing the winners of its 2024 Innovative Solutions Award, which will be featured online, beginning August 8 and every Thursday after in August, as well as in the Fall 2024 issue.
Now in its 10th year, the Innovative Solutions Awards honors bus and rail operations and their supplier partners who have implemented initiatives that helped them save money, run more efficiently, streamline operations, increase safety, improve customer satisfaction, increase ridership, and more.
Due to reduced ridership from the COVID-19 pandemic, FAST recognized a need to reimagine its services while maintaining effective cost management.
Photo: FAST
This year’s award winners are heavily focused on improving the passenger experience, including more seamless mobility options, improved safety, better ticketing and trip planning capabilities, and much more.
This year’s winners are:
Lawrence Transit/Spare/Swiftly/Transit App – Increased Efficiency
FAST Transit (Fairfield, Calif.)/ Chillicothe Transit System (Ohio)/The Routing Company – Mobility
Denver Regional Transit District/Masabi/Transit App – Customer Experience
Hillsborough Area Regional Transit Authority (Tampa, Fla.)/INIT – Fare Collection
University of Wisconsin-Madison Transportation Services/Urban Solar – Sustainability
METRO’s staff would like to thank everyone who applied, congratulations again goes to all our winners, and don’t forget to tune in online and in print to find out more about their stories.
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